MySinksandFaucets.com - Customer Testimonial

Re: Order # IO3133

WOW!! AMAZING!!! I received my sink, faucet, grates and strainers today. Opened the package and the first thing I noticed is that the pictures on you web site DO NOT do them justice. They are truly fantastic. Very well built, solid and excellent quality. I shopped for 2 months until I found this site and then debated for a few weeks if I should order from your company. All the sinks that I had found in the stores in my area are well over $500.00 and that's for 18 gauge stainless and just for a sink. Thank you, thank you, thank you. To anyone thinking about ordering from MySinksandFaucets.com but you're not sure, put your concerns aside. The products are well above expectation. Even with the shipping charge to Canada and the exchange rate I still saved over $500.00. I will be recommending MySinksandFaucets.com to EVERYONE.

Thanks again,
D'Ann Faint, Kamloops, BC, Canada

We received our sink and faucet today, we are so happy with everything being just as it was shown on the website. We saved about $900.00 from what it would have been here in Victoria B.C. I have to admit I was a little skeptical as I've never ordered anything like this over the internet and being in Canada I was sure there would be a glitch of some sort. The delivery only took 8 days form when we ordered it, the products are great what can I say we are thrilled.

I just purchased a 16 gauge stainless steel sink. The quality of the sink strainer and grate were excellant,and the service was also. If you have any concerns about ordering these products online don't worry, and the price was the best I found, including all the big Box stores.

Just want to thank you for delivering this sink. It looks fabulous & this was the easiest & best purchase I made while redoing my kitchen. Thank you again & I will definitely tell other people to place an order with your company -- much better than any stores (Home Depot, Loew's, etc)!

I would like to add to the testimonials! I ordered two sinks and saved over $300. I received the sinks with lightening speed and then had to exchange one – which I did without a problem! Excellent selection, exceptional customer service and amazing prices –I wish other businesses were as easy to order from as you are!

I wanted to thank you for offering such a high quality product at a price that I could finally afford! I had been searching locally for a 16 gauge stainless steel sink, and was pretty much unable to find anything below 18 gauge, and the prices were above the $299.00 that you charge. I also want to thank you for having the promotion for the free sink grates. They are very high quality and I just love them! If I know of anyone in the future who needs a new sink, I will definitely tell them to try Mysinksand faucets.com!!!

Great service, great price, great product. Placed my next day air order with Lei yesterday around noon and received it today at 10:00 am as promised. I order the 16 gauge I-501 double sink that came with free grates. The sink is very nice and of high quality. The grates are extra nice. The price was great but unfortunately for me, I needed the sink next day so I had to pay the next day air charge. Still a great deal though. I would definitely recommend and use this site again. Thanks IPT, and keep up the good work.

Thank you for your excellent service, my sink arrived today and it is just as pictured and will be beautiful in my kitchen. Five days from order to arrival! Thank you, and I will recommend you to my friends.

Mona B, Wichita, KS

Hi, I just wanted to add my testimonial to the many you have published on your site. We purchased one of your value packs about 2 months ago. The value was terrific, the quality is excellent and the looks are superb. I was impressed with the way you answered my concerns (before I purchased) and your responsiveness, including fast shipment. I have not hesitated to recommend your site to my friends. Overall, the experience was superior. Thanks.

Stan Kottick, Boynton Beach - Florida

Gee, Min, I can't tell you what a pleasant surprise it was to get your two recent e-mails with the good news that you were increasing our shipping refund from $15.00 to $25.00. I sincerely thank you for taking the time to review my last e-mail (with its lengthy explanation of the circumstances regarding the sink's return) We are most grateful that you understand our position as we do yours. From the way it sounds, the sink was a total loss after its return and I regret that your company was forced to take such a hit. You have gone the "extra mile" to satisfy us, and your generosity is worth more than you realize. And thank you for letting me know that I was not one of your most "difficult customers". You've certainly made my day and I hope you've had a GREAT DAY as well. It turns out that it has been a real pleasure doing business with you. May you and yours have the happiest of holidays ... you deserve it.

Lei, I received the sink and it is GORGEOUS! Thank you SO much. I can't wait to see it in my home. Blessings to you for a prosperous new year.

I wanted to let you know how pleased I am with my purchase of your sink and faucet. The quality of the product is excellent. I just love my faucet.

I just want to let know that I received the sink yesterday. It’s gorgeous. I’m so happy I ordered it from your company. Thank you so much for your personal service especially paid extra fee in order for me to received the sink on time. I will recommend your company to my family and friends.

The sink arrived yesterday. I inspected and found no damage. A few blackish gunk stuff but that will clean off. Thanks for the dish rags. They are very nice. Your customer service is top notch.

A short note to thank your company and staff for the manner in which you treated us as a customer. We live in Nova Scotia, Canada and where somewhat concerned about the shipping and delivery considering the distance we are from your site. We placed the order for a sink, cutting board and strainers on Monday and had delivery the following Wednesday. Your staff called us to confirm the order and verify our ship to address--- it was that easy.

The sink is beautiful and is more competitively priced that the big box stores, additionally we were very surprised and pleased that your company had included a free gift (2 matching grates). It has been a pleasure dealing with your company and we will be passing on good words about your company and staff to everyone.

Hi Min,

I talked with Scott and he was very helpful and provided a tracking number and the sink arrived on the 22nd - a day early, which was great.

Thanks so very much for all of your help in getting me the sink I really wanted. It is beautiful and I couldn't be happier!

Best,
Becky R. - Mountain View, CA

Good Morning: We are so glad we ordered our sink from your company. We just redone our entire kitchen and the under mount sink looks great and my wife loves it. Our old sink was a classic cast iron enamel green that my wife sort of hated to part with it but had to. Thanks for the free grates.

Dear Lei, again you good customer service policy is working. I received the alan wrenches today. Thank you and your company for all their kindnesses to me when I was having so many problems on my end. I would gladly recomend your cojpany to others.

It was really great dealing with your company, the sinks are perfect and what quality! It only took 4 working days to receive them! Thank you so much. Great service, great quality, great price!

I received my ss sink the other day. Opened package today and was surprised (pleasantly) to find a free gift! My wife is VERY happy with her grate set. We had talked about ordering one with the sink, but decided to try it without one. WOW, it's so nice to find a company that actually gives something to it's customers. I've been in business for over 40 years and have always believed that if you give your customers more than they've asked for, you'll always have more customers. One good turn will always lead to more. Thank you! Can't wait to install it in my new cement countertop!

At first I was hesitant to order such an important product on-line. The sink and faucet arrived exactly as promised and was I impressed, wow. Great quality and great price. Can't wait to show others as we installed it in our RV.

I placed an order (IO1243) Wednesday morning, received sink noon Friday. The sink is outstanding in all respects!! You are truly providing high quality products and service at a reasonable price. I would definitely do business with you again. Keep up the good work.Thank you,

RE: Order 663

My plumber has installed the stainless undermount sink and faucet. Everything is beautiful. The plumber remarked on the good quality of the faucet and sink. Thanks to Matt for helping out with a technical question. I am very pleased with your products and would recommend your company to anyone.

Mary, Media PA

I just sent an e-mail about my new sink and faucet. I wanted to add a picture. Mary

I-3118 with FC-804 Faucet

We received our sink yesterday (thursday) it looks great . I was so
surprised that you were able to deliver the sink so much faster than any of
our local building supply stores (Lowes-Home Depot) and at a third of
their price. I will happy to recommend your site to anyone that needs a new
sink. Thanks Again.

Hi, I didnt know how to write a testimonial at your website so here goes.

Mysinksandfaucet was a pleasure to work with, the item arrived in 3 days, well packaged and the 30" sink we ordered was made of very good quality stainless steel. It looked better than the picture at the website. Also, we are very happy with the price, the other websites/retailers would charge us more than double. Also loved the no shipping fee. Thanks again. Will definitely order from you again!

Alain & Agnes, New York.

Thank you so much for your quick response to my request/purchase of the sink protectors. They arrived today, and they are beautiful. I really appreciate that you were willing to sell them to me ‘independently’. They will make a big difference in the protection and maintenance of my sink.

I also appreciate the samples of Barkeeper’s Friend. I have used that product – on my car windshield actually – and am happy to know that it will work well to keep my sink shiny and new.

I ordered a sink fro my parents and I have to tell you the price, quality and overall experience was one of the best I have ever been through especially over the Internet. Thanks for living up to your commitments!

We ordered the double bowl undermount stainless steel sink-reverse value pack (M108RV-VP)a few weeks ago. The package arrived exactly when promised and the quality is top notch! I was skeptical of the product since the price seemed to good to be true for what was being offered. After reading the testimonials, getting quick email responses and very professional customer service over the phone, we decided to go for it. Not only are our new granite countertops beautiful, but the undermount sink and accessories are breath taking as well. I actually love using the kitchen sink now!

Thank you for providing such an excellent product at such a great price. We will recommend your company to anyone in the market and will certainly order from you again when the opportunity arises.

Kim L- Forest Lake, MN

My wife and I would like to thank you for your patience (and persistence!) in securing our order. With your help, we were able to get our sink on Wednesday as promised. The quality of the product and wonderful customer service was so appreciated. Be assured that we will refer our friends to your website in the future.

Hi again. Just wanted to let you know that I received the sink on schedule and it was installed over the weekend. Your products are beautiful and the service was exceptional. The next time I need any plumbing supplies I will shop here first. Thank you so much for making this so easy! Please feel free to use my name as a satisfied customer.

Thank you for sending my "John Henry", bar/prep sink so promptly. We received the sink today after ordering it last week. It came very well packaged. I was nervous ordering off the internet. Having done many weeks of research on copper sinks and checking them out at local stores I have to say we are very pleased with the workmanship seen in this product. The price made this sink affordable for us with our kitchen remodel. We can't wait to install it. I am recommending this sink to my sister who lives across country.

We purchased the double bowl sink Value pack with the faucet (M-308VP) when we had granite countertops put in our kitchen. We are so pleased with the sink and appreciate the excellent quality of the faucet. We have received many compliments about both. Price was right, too. WE will definite be repeat customers and have already told our neighbors about your website.

We ordered 3 zero radius sinks from you. I had to write and tell you how VERY pleased we are with the quality of these sinks. They appear to be the same, top-quality of sinks costing as much as 4 times the price of the "designer" brands. We are very, very pleased with both your customer service, shipping, and quality. I will recommend you to others I know.

I have been researching sinks on line for two months, found out you guys to be the best.

First I was skeptical, this is too good to be true. But since you offer the free look, i went ahead made the order. Boy, was I pleased! The price is good, the service is better, the quality is THE BEST! Thank you.

I just got your SB-408 sink, wow, what a quality! I can't believe I got such a luxury sink with this price. I am coming back to order the grate and the faucets to match this sink.

Thank you for the excellent service, lead time and pricing on my recent first purchase of a triple bowl sink.

From the time I found your site on the internet, to a few days later when my new double bowl sink arrived I was more than a bit apprehensive. It’s now installed, and more than meets my expectations, it is WONDERFUL! Thanks for a beautiful product at an unbeatable price.

Thank you very much, we appreciate your promptness and the DXF file was pretty clean.. WOW!!!

The quality and workmanship of my new copper sink is just incredible, you certainly beat my local home improvement store on cost, quality and quick service!

I’ve got to say if it wasn’t for your extreme quality and such a considerable cost savings on both my prep and triple bowl sinks, I wouldn’t have been able to afford the new wine fridge for my new kitchen, so thanks!

When my designer dropped the ball on my kitchen sink and faucet, you saved the day. I can’t believe you got my sink here the next day.

Good price, quality product, reliable service, and simple online support, wish every company like you. Look forward to do business with you again.

As a do-it-yourselfer it meant a lot that your customer service helped walk me through cutting out my countertop for the installation of my sink. I couldn’t have done it without you.

Your customer service ROCKS, when UPS damaged my sink in transit you replaced it for me in two days the big boys wouldn’t have done that for me.

Your quality beats out all of the higher priced manufacturers that I have ever worked with. It will be your sinks I use on all my projects from now on.

I had to speak to customer service after my sink arrived and what a nice surprise it was not wade through a myriad of voice prompts and people reading from scripts. I got a live person who actually could help me! This is America.

My husband really didn’t want to re-do our kitchen because we live on a budget, but I have to say your pricing helped make my little dream come true.

I had a large project which required a large amount of double bowl, bar and ceramic bathroom sinks. You got the order correct the first time and everything arrived on time and in perfect shape, a job well done.

I don’t know how you do it, low prices and unbeatable quality but keep it up.

I couldn’t believe it when I saw the same sink I had just ordered from my designer on your website at a third of the cost and I can get it in a few days, not a few weeks.

My neighbor told me about your site and I went and looked at the sink they purchased from you, I was sold. I ordered a new kitchen sink and a replacement bowl for my bathroom.

I flip houses for a living and with the downturn in the market cost cutting has become essential. Your products are high quality at more than reasonable prices.

We live in a remote area of Alaska so we don’t have the luxury of driving down the street to a home improvement store. Your site made it easy to shop for my kitchen fixtures and delivery was a snap.

With our new sink installed I can’t believe what a difference your “no flex deck” makes. This sink has no give in it at all, I always felt like the old one was going to fall out!

The designer copper sink I purchased from you gets raves from all of the guests to our home. Thanks.

You were right, the finish on my new faucet and sink are almost identical. Thanks for taking the time on the phone with me.

"I just received the Triple Bowl Sink, I love it! Thank you for shipping it so quickly, it arrived just in time for installation before Thanksgiving. Great service, great product, great price! "

"I just received the M-108 Value pack I ordered from you. I have to say the first impression of your service is impressive. The second impression of the actual products is even more impressive. The sink is beautiful, the matching faucet and soap dispenser are really made of heavy duty material. I am so glad you provide such high quality product with such reasonable price. All I can say is Impressive!"

"I was amazed our sink is better than the one we looked at Home Depot for half of the price. It arrived in special protected box, undamaged. I recommended this company to my neighbor."

"We had questions, they had answers. In fact, they cared about us and recommended we did not purchase their products as it was not the best solution for our specific needs. They were honest and truly wanted to help. "

"I ordered my sink last Wednesday and received it Friday! Wow, fast service and the sink is awesome! Good quality. I did my research of other name brands and your sinks are excellent quality and I have recommended your website to several people. Thank you."

- Jennifer W., WI

"It was so nice to find a one stop shop that has quality products, great services and incredible prices. All I can say is Buy, buy, buy."

The quality of the product was impressive, our plumber could not believe the price we paid. He offered to supply the sink at twice the cost, he said he is willing to buy from you from now on."

"Our copper sink looks beautiful with our southwestern decor. We love the fact that our sink was made by artisan, its uniqueness adds to its luster and beauty!"

I was thrilled to receive this beautiful sink and couldn't wait to see it with our new granite countertops. Unfortunately, we were forced to go with a topmount sink with granite cracked during installation. I immediately called your company and spoke with Min who was one of the nicest people I have talked to during this whole remodeling ordeal that we have been going through. I desperately hoped that I could get a topmount sink from your company because I knew it would be excellent quality .... Click here to read the letter.